How to Check If a Roofing Company Is Legit

When it comes to your home, the roof is one of the most critical components. It protects you, your family, and your belongings from the elements. So, when it’s time to repair or replace your roof, you want to ensure you’re hiring a legitimate and trustworthy roofing company. Unfortunately, not all roofing companies are created equal, and the last thing you want is to fall victim to a scam or shoddy workmanship. In this blog post, we’ll walk you through the steps on how to check if a roofing company is legit. Whether you’re considering roofing companies in Newmarket or elsewhere, these tips will help you make an informed decision and avoid potential pitfalls.

Start with Research: The Power of the Internet

The first step in checking the legitimacy of a roofing company is to do your homework. Thanks to the internet, gathering information about a business is easier than ever. Start by searching for roofing companies in Newmarket or your local area. You’ll likely come across a list of companies with reviews, ratings, and even photos of their work. But don’t stop there. Dive deeper by visiting the company’s website. A legitimate roofing company should have a professional website that provides detailed information about their services, experience, and contact information. Look for signs of credibility, such as:

• Contact Information: A legitimate company will have a physical address, phone number, and email address listed on its website. Be wary of companies that only provide a P.O. box or a generic email address.
• About Us Page: This section should give you insight into the company’s history, values, and the team behind the business. It’s a good sign if they talk about their experience, certifications, and affiliations with industry organizations.
• Customer Reviews and Testimonials: Check for customer reviews and testimonials on their website or third-party review sites like Google, Yelp, or the Better Business Bureau (BBB). Positive reviews from satisfied customers can be a good indicator of the company’s reputation.

Verify Licensing and Insurance: Protecting Your Investment

One of the most important steps in confirming the legitimacy of a roofing company is verifying its licensing and insurance. Legitimate roofing companies in Newmarket, or anywhere else, should be fully licensed and insured. Here’s what you need to check:

• Licensing: Ask the roofing company to provide their license number and then verify it with your local licensing authority. A valid license ensures that the company meets the minimum standards required by law and is legally allowed to perform roofing work.
• Insurance: Roofing can be a dangerous job, so the company must have both liability insurance and workers’ compensation insurance. Liability insurance protects you in case of accidental damage to your property, while workers’ compensation covers any injuries that may occur on the job. Don’t just take their word for it—request proof of insurance and verify the coverage with the insurance provider.

Ask for References: Hearing from Past Clients

A reputable Newmarket roofing company should have no problem providing references from past clients. This step is essential because it allows you to hear directly from people who have worked with the company before. When asking for references, consider the following:

• Request a Mix of Recent and Older References: This will give you a sense of the company’s consistency in delivering quality work over time.
• Contact the References: Don’t be shy—reach out to the references provided. Ask them about their experience with the roofing company, the quality of the work, the professionalism of the crew, and whether they would hire the company again.
• Look for Patterns in Feedback: Pay attention to common themes in the feedback. If multiple references mention the same issues or praise, it can give you a clearer picture of what to expect.

Check for Certifications and Affiliations: A Mark of Professionalism

Certifications and affiliations with industry organizations can be a good sign that a roofing company is legitimate and committed to staying up-to-date with industry standards. Some certifications to look for include:

• Manufacturer Certifications: Many roofing material manufacturers offer certifications to contractors who have completed specific training and meet certain standards. For example, being a GAF Master Elite® contractor or a CertainTeed SELECT ShingleMaster™ can indicate that the company is knowledgeable and experienced in installing those products.
• Industry Associations: Membership in organizations like the National Roofing Contractors Association (NRCA) or the Ontario Industrial Roofing Contractors Association (OIRCA) can be a sign of professionalism and a commitment to best practices.
• Awards and Recognition: Some roofing companies may have received awards or recognition for their work. While not a necessity, these accolades can further demonstrate the company’s reputation and commitment to excellence.

Get Multiple Quotes: Avoiding Scams and Overpricing

When looking for roofing companies in Newmarket, it’s wise to get multiple quotes before making a decision. This not only helps you compare prices but also allows you to gauge the professionalism of each company. Here’s how to approach this step:

• Beware of Extremely Low Bids: If a company’s quote is significantly lower than others, it could be a red flag. They may be cutting corners, using subpar materials, or may not be fully insured.
• Request Detailed Quotes: A legitimate roofing company should provide a detailed quote that breaks down the costs of materials, labor, and any other expenses. This transparency helps you understand exactly what you’re paying for and can prevent surprises later on.
• Compare Apples to Apples: When reviewing quotes, make sure you’re comparing similar services. A higher quote may be justified if it includes higher-quality materials or additional services, such as extended warranties.

Visit a Current Job Site: Seeing is Believing

If possible, ask the roofing company if you can visit a current job site. This will give you a firsthand look at how they operate and the quality of their work. When visiting the job site, pay attention to the following:

• Safety Practices: Are the workers following safety protocols, such as wearing protective gear and securing the site? A company that prioritizes safety is more likely to be legitimate and professional.
• Workmanship: Observe the quality of the work being done. Are the shingles being installed neatly and correctly? Is the site clean and organized? The way a company handles a current job can be a good indicator of how they will handle your project.
• Communication: Take note of how the crew interacts with each other and the homeowner (if present). Clear communication and professionalism on the job site are signs of a well-run company.

Review Contracts and Warranties: Know What You’re Signing

Before hiring a roofing company, carefully review the contract and any warranties they offer. A legitimate company will provide a clear, detailed contract that outlines the scope of work, timeline, payment schedule, and warranty information. Here’s what to look for:

• Detailed Scope of Work: The contract should specify the work that will be done, including the type of materials to be used, the number of workers on the job, and the expected completion date.
• Payment Terms: Avoid companies that demand full payment upfront. A common practice is to pay a deposit, followed by installments as the work progresses, with the final payment due upon completion.
• Warranties: A legitimate roofing company will offer both a workmanship warranty and a manufacturer’s warranty on the materials. Make sure you understand what is covered under each warranty and for how long.

Trust Your Instincts: Red Flags to Watch Out For

Finally, trust your instincts. If something feels off about a roofing company, it’s better to err on the side of caution. Here are some red flags to watch out for:

• High-Pressure Sales Tactics: If a company is pressuring you to sign a contract immediately or offering a “limited-time deal,” it could be a sign that they’re more interested in closing the sale than providing quality service.
• Lack of Communication: If the company is difficult to reach, doesn’t return your calls, or is vague in their responses, it’s a sign that they may not be reliable.
• No Physical Office: Be cautious of companies that don’t have a physical office or only operate out of a truck. A legitimate roofing company should have a permanent business location.

Conclusion

Hiring a legitimate roofing company is crucial to ensuring the safety and longevity of your roof. By doing your research, verifying licenses and insurance, asking for references, and trusting your instincts, you can find a roofing company that will provide quality work and peace of mind. If you’re searching for roofing companies in Newmarket, use these tips to guide your decision-making process. Remember, a little extra effort in the beginning can save you from headaches and costly repairs down the road. 

Ready to protect your home with a reliable and sturdy roof? Trust DVR Roofing, the experts in quality craftsmanship and dependable service. Contact us today for a free consultation and ensure your home stays safe and secure with the best roofing solutions in Newmarket.